TERMS AND CONDITIONS 

The following terms of use and sale are accepted when buying on this site. sales on this site are subject to the current normatives. 

Prices and shipping costs

Prices displayed on this site include the applicable taxes. 

Shipping costs and other additional services fees are not included on the prices. 

Shipping costs are automatically calculated on a destination and weight basis. 

Content and intellectual property

This conditions regulate the access and uses of Sister Dew site, which is freely offered in order to spread information about its products, services and prices. Access to the site imply their complete acceptance.

Visualization, printing and partial reproduction of the site are authorized for personal and private use of the aforementioned information. Utilization for commercial uses, distribution, derivatives works or public communication are forbidden. 

All content on this site are protected by Spanish and international laws, its reproduction it's only allowed with the express agreement from a Sister Dew.

Sister Dew keeps the rights to modify the commercial offering on the site at any moment and to keep its content updated, but it's no obliged to guarantee any update to be fully complete.

User/Customer obligations 

The user obligue himself to provide always true information on the data introduced on any form, information claims, registration or purchase processes. 

The customer states to have the legal age to use the services offered. 

Services and products description

Items shown at Sister Dew will be available for sale as long as stock last. 

Offers are properly identified on the site. Periods of validity are effective as long as they appear on screen. These offers can be modified or cancelled at any moment without previous warning. 

Sister Dew's legal responsibility is limited to the value of the items sold. The customer refuses to make a claim for any other concept driven on the dissatisfaction with the items acquired on this site.  

Terms & Conditions Modification

Sister Dew may modify the conditions of use on any moment at its own discretion. 

Applicable laws and jurisdiction 

This conditions are to be interpreted in company of the Spanish laws. Disputes about its interpretation or execution are of exclusive competence of Spanish courts. 

Payments 

Sister Dew offers several payment options:

PayPal: You can pay your order with credit card using PayPal secure gateway .

Credit Card: You can pay your order with credit card using Banco de Sabadell secure gateway.

Shipping

Sister Dew keeps the right to send orders with any courier, following our own criteria.

Orders placed on working days before 16:00(CET) will be send on the same day. Orders placed after 16:00(CET) or on non-working days will be send the new working day.

Delivery is done in 24 hours after shipping for destinations on the Iberia peninsula and Baleares, 48 hours on Ceuta, Melilla and Canarias, 3-4 days on France, 4-5 days on the United Kingdom, Italy, Belgium, Netherlands, Luxembourg and Germany.

Delivery periods shown on the site are estimates, Sister Dew will act with due diligence in order to respect them. Delays on deliveries by cause of third party services won’t mean order cancels or any compensation

Returns

Goods sold by Sister Dew give the customer a 14 days period of return, no questions asked. Items returned must be on mint condition, wouldn’t been washed, used, and may be inside its original packaging. Returns must be requested using the document on your “order history” inside your account once we’ve accepted the return. Return costs are on the customer side. Any return that breaks this rules will be rejected.

Return costs will be on the customer side.

Sister Dew will take charge of any cost when the goods present a manufacturing defect, and the customer have followed the aforementioned indications to do the return.

No devolution will be made if the product has been used beyond the opening of the package, or if it has suffered any damage.

Devolution will be made only for the cost of the item, never for the shipping costs.


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